Last updated: 23 July 2026
Pharmacy Weight Loss Selkirk | GPhC No. 9012511 | Last Updated: July 2026
Pharmacy Weight Loss Selkirk is a GPhC registered online pharmacy weight loss clinic serving patients in Selkirk, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and safeguard your information.
When you use our services, we may collect the following types of personal and health information:
Personal details: Your full name, date of birth, address, email address, and phone number.
Health information: Medical history, weight, height, BMI, current medications, and any information provided during your online consultation necessary to safely prescribe weight loss treatment.
Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical data: IP address, browser type, device information, and pages visited on our website, collected automatically when you browse our site.
We use your personal and health data for the following purposes:
Providing pharmacy services: To assess your suitability for weight loss treatment, issue prescriptions, and dispatch your medication. Once your consultation is approved by our pharmacist, delivery is made within 1 working day.
Patient safety: To ensure prescriptions are clinically appropriate and safe for you, and to follow up if there are any concerns regarding your treatment.
Legal and regulatory compliance: To maintain accurate pharmacy records as required by the General Pharmaceutical Council and other regulatory bodies.
Communication: To send order confirmations, treatment updates, and respond to your enquiries.
Service improvement: To analyse how our website and services are used in order to improve the patient experience.
Our lawful basis for processing your health data is the provision of healthcare services and, where required, your explicit consent.
Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device that help us understand how visitors use our site.
Essential cookies are necessary for the website to function correctly and cannot be disabled.
Analytical cookies help us understand website traffic and user behaviour so we can improve our services. These are only placed with your consent.
You can manage your cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of the website.
We do not sell your personal data. We may share your information with trusted third parties only where necessary and under strict data protection agreements:
Healthcare professionals: Prescribing clinicians and pharmacists involved in your care may access your records to provide safe treatment.
Delivery providers: Your name and delivery address are shared with our courier service to fulfil your order.
Payment processors: Secure payment platforms process your billing information on our behalf.
IT and platform providers: Third-party software providers who support our website and consultation platform, bound by data processing agreements.
Regulatory bodies: We may be legally required to disclose information to the GPhC, NHS, or other authorities where required by law.
All third-party providers are required to handle your data securely and in compliance with UK data protection law.
We retain patient records for a minimum of eight years following your last consultation, in line with NHS and GPhC guidance. After this period, data is securely deleted or anonymised. Financial records are retained for six years as required by HMRC regulations.
We use appropriate technical and organisational measures to protect your personal and health data against unauthorised access, loss, or disclosure. All data is stored on secure, encrypted servers located within the UK.
If you have any questions about this privacy policy, wish to access your data, request corrections, object to processing, or request deletion of your data, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
If you feel your rights have not been respected, you have the right to raise a concern with the appropriate supervisory authority for data protection in the UK.